Effective Date: February 13, 2025
Polydendros 1st KM, Old National Road Elassona – Larissa, 40200 Elassona Email: sales@polydendros.com
At Polydendros, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Data Controller
Polydendros is the Data Controller responsible for processing your personal data. If you have any questions, you can contact us at sales@polydendros.com.
2. Data We Collect
We may collect and process the following personal data:
- Identity Information: Name, surname, company name.
- Contact Information: Email address, phone number, mailing address.
- Transaction Details: Purchase and payment details.
- Technical Data: IP address, browser type, time zone settings, and website usage information.
- Marketing Preferences: Your preferences for receiving promotional communications.
3. How We Collect Your Data
We collect data through:
- Direct Interactions: When you contact us via email or forms.
- Automated Technologies: Through cookies and similar tracking technologies.
- Third-Party Sources: Business partners, payment providers, or public databases.
4. Purposes of Data Processing
We process your personal data for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding our services.
- To manage business relationships.
- To improve our website and user experience.
- To comply with legal obligations.
- To send promotional communications (only with your consent).
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Obligation: To provide our services and fulfill agreements.
- Legal Compliance: To comply with applicable legal and regulatory requirements.
- Legitimate Interest: To improve our services and protect our business.
- Consent: For promotional communications (you can withdraw consent at any time).
6. Sharing Your Data
We may share your data with:
- Service Providers: IT support, payment providers, and logistics companies.
- Legal Authorities: When required by law.
- Business Partners: Only with your explicit consent. We do not sell or trade your personal data.
7. Data Retention
We retain personal data only for as long as necessary for the purposes stated in this policy. Legal and tax records are retained as required by law.
8. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request restriction of processing under specific conditions.
- Data Portability: Request transfer of your data to another provider.
- Withdraw Consent: Withdraw consent for promotional communications at any time.
To exercise these rights, contact us at sales@polydendros.com.
9. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method is 100% secure.
10. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
11. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses.
12. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
By using our website, you agree to the terms of this Privacy Policy.